Privacy Policy
Last updated: September 2026 • Pre-Launch Version
1. Introduction & Overview
Reqzo ("we," "our," or "us") is committed to protecting the privacy and confidentiality of individuals who visit our pre-launch marketing website (Reqzo.com), join our consumer waitlist, or register early interest as merchants or commercial partners.
This Privacy Policy outlines how we gather, process, and safeguard information in compliance with the Personal Data Protection Act No. 9 of 2022 of Sri Lanka and applicable international data protection standards.
2. Information We Collect
During our current pre-launch phase, we collect information you voluntarily provide:
- Shopper Waitlist: Name, email address, and optional contact phone number.
- Merchant Inquiries: Business name, contact person name, business email, phone number, and retail product categories.
- Strategic Partners & Investors: Name, organization name, corporate email address, and strategic interest messages.
- Technical Log Data: Browser type, operating system, device characteristics, and IP addresses to maintain site stability, security, and performance.
3. How We Use Your Information
We use the data collected strictly for legitimate business purposes:
- To notify waitlist members regarding platform launch dates, beta cohorts, and opening features.
- To evaluate and contact prospective merchants regarding early catalog onboarding and verification.
- To respond to strategic inquiries and commercial collaboration requests.
- To monitor website performance, detect security vulnerabilities, and ensure optimal user experience.
4. Data Sharing & Disclosure
We do not sell, rent, or trade your personal data. Your information is never provided to third-party advertisers. Information may only be accessed by authorized platform personnel or trusted technology infrastructure providers (such as secure cloud hosting and email dispatch systems) operating under strict data confidentiality agreements.
5. Data Security & Storage
All collected data is stored using industry-standard encryption protocols (TLS/SSL in transit and AES encryption at rest). We enforce administrative, technical, and physical safeguards to prevent unauthorized access, accidental loss, or misuse of information.
6. Your Rights
You retain full ownership of your personal data. You may request confirmation of what information we hold, ask for corrections, or request complete removal from our waitlist database at any time by emailing privacy@reqzo.com.
7. Contact Us
For any inquiries or concerns regarding this Privacy Policy or our data management practices, please contact our privacy compliance officer at privacy@reqzo.com or by post at Reqzo Operations, Colombo, Sri Lanka.